Email Service Upgrade for all
Chesapeake.Net Customers (Mandatory)
,
Chesapeake.Net
is implementing a no cost improvement to our mail server that should help reduce spam and unwanted emails for all our users. This free service will significantly enhance the
Postini Anti-Spam/Anti-Virus filter
being used by most of our users and will especially help those users that have chosen not to use the Postini Spam/Anti-Virus filter.
This is a MANDATORY change.
ALL users that have '@chesapeake.net'
contained in their email address MUST
make the following changes to their
email settings immediately in order
to assure that their
Chesapeake.Net
Email continues to work properly.
The ONLY Exception:
Tier 3 users that do not have '@chesapeake.net' in their email address should not follow these instructions
Choose the one that is appropriate for you:
1. Instructions for
Microsoft Outlook Express or MS Outlook 2000
(This is the default email program installed on most machines)
2. Instructions for
Microsoft Outlook 2002 or 2003
3. Instructions for
Mac OSX Mail
4. Still Having Problems?
I'm getting a "Protocol Error"
or a "Relaying Denied" message
Answer:
Many Anti-Virus programs including
Mcafee, Norton Anti-virus and AVG are
not compatible with SMTP
authentication. If you have one
of these anti-virus programs, turn
off the option to check outgoing
email for viruses - do NOT turn off
the virus check for incoming mail or
you will leave your machine
vulnerable.
Also, some older email programs do not support SMTP Authentication. Examples include version
6.0 and older of Netscape,
version 4 of Eudora,
version 9.0.0 of Entourage
- If you have one of these programs you will need to upgrade to a later version. In the interim, you can use our webmail program to send and receive email at
this link
.
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